Terms & Conditions

Version of 26 October 2026

Legal notice

LivinVino is a brand of Wine-Guard Wanni, a sole proprietorship under Swiss law, owned by Wanni Suchada.

Registered office: Boulevard de Pérolles 93, 1700 Fribourg, Switzerland. Workshop and operations: Z. I. Champs Cheval 2, 1530 Payerne, Switzerland.

Business identification number (UID/IDE): CHE-153.685.715. Contact: info@livinvino.ch · +41 26 660 56 80.

In these terms, "LivinVino", "we" and "us" refer to Wine-Guard Wanni; "the client" refers to any natural or legal person placing an order or using this website.

Part A — General terms of sale

1. Scope

These general terms of sale govern every offer, order and contract relating to custom-made wine cellars, wine cabinets and cigar cellars, climate-control equipment, accessories, and the design, installation and maintenance services provided by LivinVino. Placing an order implies their unreserved acceptance. They prevail over any purchasing conditions of the client. The provisions of the Swiss Code of Obligations apply to anything not covered here.

2. Offers, validity and studies

Our offers are valid for 30 days from their date of issue, unless stated otherwise. After that period, prices may be revised, in particular according to the cost of materials, supplier prices and exchange rates. Plans, drawings, 3D visuals, technical studies and estimates produced by the configurator are provided for information and remain our property; they may neither be passed on to third parties nor executed by them without our written consent.

3. Validation of plans and modifications

Before production starts, the client validates in writing the final plans, dimensions, materials, finishes and technical specifications (the "validated plans"). Dimensions taken on site by LivinVino are checked with the client; dimensions supplied by the client, the architect or the kitchen planner are the client's responsibility. Any change requested after validation is the subject of a written amendment stating its impact on price and schedule; work already carried out on the basis of the validated plans is due even if it is modified or abandoned.

4. Order, deposit and payment

The order becomes binding upon signature of the offer or written confirmation by the client and receipt of the deposit. A deposit of 50 % of the order value is due on order; production and ordering of materials only start once it has been received. The balance of 50 % is due on completion of the works, upon acceptance, unless a different schedule is stated in the offer. Invoices are payable within 10 days of their date. In case of late payment, default interest of 5 % per year is due without reminder, and we may suspend delivery, installation or warranty services until full payment.

5. Prices

Prices are stated in Swiss francs (CHF). Value added tax at the statutory rate (currently 8.1 %) is shown separately on the offer and the invoice. Unless included in the offer, delivery, installation, lifting equipment, special access conditions and the disposal of existing equipment are invoiced in addition. Work not provided for in the offer (modifications requested by the client, unforeseen site conditions, additional connections) is invoiced according to the time and materials actually used, after the client's agreement.

6. Custom-made products and cancellation

Our cellars, cabinets and fittings are made to measure for each client. There is therefore no right of withdrawal and custom-made products can be neither returned nor exchanged. If the client cancels after the order has become binding, the studies carried out, the materials ordered and the work already performed are due in full; the deposit is retained up to that amount. Minor deviations in dimensions, colour, grain or finish inherent to natural materials such as wood, stone, leather and glass do not constitute defects.

7. Delivery, installation and site conditions

Delivery and installation dates are agreed with the client after order confirmation and are indicative; they depend on supplier lead times and on the readiness of the site. The client ensures that the premises are accessible, cleared and ready to receive the installation: finished floor and walls, electrical supply, condensate drain and, where required, water supply and ventilation, in accordance with the specifications we provide. Time lost due to a site that is not ready is invoiced. Benefit and risk pass to the client upon delivery to the agreed address.

8. Insurance and damage on site

LivinVino holds professional liability insurance covering damage caused by its staff during installation. The client insures the building, its contents and the wines against the usual risks (fire, water, theft) and informs us of any particular feature of the premises (concealed pipes and cables, fragile floors, load limits). Damage resulting from undisclosed features or from work carried out by other trades is not our responsibility. Any damage must be reported to us in writing, with photographs, at the latest at acceptance.

9. Acceptance and notice of defects

On completion of the installation, the client and LivinVino carry out a joint inspection and sign an acceptance report, which lists any reservations. Acceptance marks the start of the warranty period and makes the balance of the price due. Visible defects not recorded in the report must be reported in writing within 5 working days, hidden defects immediately upon discovery. In the absence of a notice within these periods, the work is deemed accepted. A minor defect or an outstanding finishing item does not entitle the client to withhold payment of the whole invoice; the client may withhold at most the value of the item concerned until it is remedied.

10. Warranty

LivinVino grants a 3-year warranty, parts and labour, from acceptance, on the products it supplies and the work it performs. During this period we repair or replace, at our option, any element recognised as defective. For climate-control units, compressors and electronic components, the warranty is conditional on regular maintenance by LivinVino or Wine Guard, or by a professional approved by us, at least once a year, with proof kept by the client. Excluded are normal wear, consumables, damage resulting from improper use, lack of maintenance, modifications or repairs carried out by third parties, incorrect site conditions (humidity, ventilation, electrical supply), force majeure and the natural variations of materials described in article 6. The warranty does not extend the initial period for repaired or replaced parts. The statutory warranty is excluded to the extent permitted by law.

11. Maintenance and after-sales service

Climate-control equipment requires regular maintenance to keep its performance and the wine's storage conditions. Maintenance, monitoring and remote-alert services are not included in the price of the project; they are offered separately, in particular through the Wine Guard service plans. Interventions outside the warranty are invoiced according to our current rates.

12. Retention of title and storage

The delivered goods remain our property until full payment of all amounts due. If delivery cannot take place on the agreed date for reasons attributable to the client, the goods are stored at the client's risk and a flat storage fee of CHF 100 per month is invoiced from the third month.

13. Liability

Our liability is limited to the value of the order concerned and excludes, to the extent permitted by law, indirect and consequential damage, loss of profit and damage to wines or goods stored, except in the case of gross negligence or intent. The client is responsible for the suitability of the premises and for insuring the stored goods.

14. Force majeure and subcontracting

Events beyond our reasonable control — in particular supplier or carrier delays, shortages of materials, strikes, epidemics, official measures, natural events — suspend our obligations for the duration of the event and extend the agreed deadlines accordingly, without entitlement to compensation. If such an event lasts more than three months, either party may terminate the contract for the part not yet performed; work already carried out is due. LivinVino may entrust part of the work (joinery, glazing, electrical connections, transport) to qualified subcontractors under its responsibility.

15. Project references

Unless the client objects in writing before acceptance, LivinVino may photograph and film the completed project and use these images, without naming the client or the address, for its portfolio, website, social media and printed material.

16. Data protection

Personal data is processed in accordance with the Swiss Federal Act on Data Protection and our privacy policy, available on this website.

17. Applicable law, jurisdiction and language

These terms are governed by Swiss law. The place of jurisdiction is Fribourg, Switzerland; we may also bring proceedings at the client's domicile. Should a provision be invalid, the remaining provisions remain in force. These terms exist in French, German and English; in case of divergence, the French version prevails.

Part B — Terms of use of the website

1. Operator and acceptance

The website www.livinvino.ch is operated by Wine-Guard Wanni. By using it, you accept these terms of use, our privacy policy and our cookie policy.

2. Content and intellectual property

All content on this website — texts, photographs, plans, 3D visuals, renderings, drawings, logos and trademarks — is protected by copyright and trademark law and remains the property of Wine-Guard Wanni or its partners. Any reproduction, modification, distribution or commercial use without prior written consent is prohibited. Project visuals shown on the site are illustrations of our work; each project is unique.

3. Configurator, estimates and 3D previews

The configurator and the estimates, plans and 3D previews it generates are provided for information only. They do not constitute an offer; only a written offer issued by LivinVino after a study of the project is binding. Dimensions, capacities and prices are confirmed during the design phase.

4. Availability and external links

We strive to keep the website accurate and available but give no guarantee as to its completeness, accuracy or uninterrupted availability, and we may modify or suspend it at any time. Links to third-party websites are provided for convenience; we have no control over their content and accept no responsibility for it.

5. Personal data and cookies

The processing of personal data collected through this website (contact forms, catalogue requests, consultation bookings, configurator) is described in our privacy policy. The use of cookies is described in our cookie policy.

6. Applicable law

The use of this website is governed by Swiss law. The place of jurisdiction is Fribourg, Switzerland.